I love competition and the challenge of
growing enrollment and budgets. I enjoy
all the elements, at least as I’ve experienced them. Marketing releases lots of creative energy,
and the challenge of continuously improving institutional processes appeals to
the puzzle solver in me. I also believe
that branches tend to do best when they develop strong internal and external
partnerships, and partnership development has been one of my most enjoyable
experiences.
In this context, I’ve been thinking
about the competitive pressures faced by those branch campuses that have been
around for a while. For several
generations, institutions created branch campuses as a vehicle to expand access
and draw additional enrollment. I’ve
often said it is a holy mission, providing opportunity to people who otherwise
would not be able to realize their educational dreams.
These branches tended to be in small
cities or either in the suburbs or the downtown area of cities, depending on
where the main campus was located. For
decades, the practical limits of commuting distance meant that a branch, or any
other commuter campus, could recruit effectively over about a 30-mile
radius. Sometimes, branches and other
institutions have overlapping circumferences, but until recently, most campuses
had relatively clear service areas.
It’s not that way anymore. At this point, I hear people talking about
two challenging trends. One is the
emergence of fully online or very limited residency programs that blow away any
concern about a 30-mile commuting distance.
As I’ve written before, I think branches can compete against fully
online programs, but it requires adjusting some of their traditional practices.
The other challenge is more complicated
to describe. The trend seems to be that
many institutions are developing outreach centers or sites that are relatively
low cost, but intended to draw new enrollments to specific programs. One example involves small private
non-profits that are fighting enrollment and endowment declines and recognize
the need to attract more adult learners to their institutions. There is nothing wrong with these moves, but
they definitely have gotten the attention of leaders at some more established branch
campuses with whom I speak.
For all that, the greatest threat to
many branch campuses will not come from other providers. It will come from their own main campus, as
the powers-that-be are attracted to the cost and efficiency of their own online
programs and consider branch campuses to be an unwelcome competitor. (In fact, branches and fully online programs
can enhance each other, attracting somewhat different student markets.) Watch your back and develop strong internal
partnerships that demonstrate how you can help generate institutional revenue!